Norwegian Speaking Partner Support Consultant -Remote in Greece

We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is ideal for individuals who are adept in customer service and fluent in Norwegian, focused on delivering high-quality support to our partners.

• Provide exceptional support to Norwegian-speaking partners through various communication methods, including phone, email, and chat.
• Manage partner inquiries and resolve service-related issues in an efficient manner.
• Educate partners regarding product features and assist them in maximizing their use of our services.
• Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system.
• Collaborate closely with internal teams to escalate complex issues and formulate effective solutions.
• Conduct regular follow-ups with partners to ensure their concerns are resolved and satisfaction is achieved.
• Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services.

• Fluency in Norwegian and proficiency in English, both written and verbal.
• Experience in partner support, customer service, or a similar position is preferred.
• Strong analytical and troubleshooting skills with a solid understanding of IT systems.
• Excellent communication and relationship-building abilities.
• Dedication to customer satisfaction and proactive issue resolution.
• Familiarity with CRM systems and support tools is an advantage.
• Able to thrive in a fast-paced, collaborative work environment.