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Portuguese Speaking Customer Service Pharmaceuticals -Remote in Greece
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
Chicago, Cook County, Illinois, 60601, USA
Listing for:
Employers from Greece
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is excited to announce a new opportunity for a Portuguese Speaking Customer Service Representative in the Pharmaceuticals industry. This role offers a chance to work within a leading pharmaceutical company, providing essential support and expertise to Portuguese-speaking clients and healthcare professionals.
Responsibilities- Provide outstanding customer service to Portuguese-speaking clients and healthcare providers through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to pharmaceutical products, including dosage, usage, and safety information.
- Handle customer complaints and issues with professionalism, ensuring timely resolutions and customer satisfaction.
- Maintain comprehensive knowledge of the company's product range and relevant industry regulations.
- Document customer interactions accurately and contribute to the continuous improvement of customer service processes.
- Collaborate with internal teams to address complex inquiries and ensure compliance with industry standards.
- Participate in training and development initiatives to enhance product knowledge and customer service skills.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably in the pharmaceuticals or healthcare industry.
- Strong communication and interpersonal skills, with a focus on customer satisfaction.
- Ability to handle sensitive information with discretion and professionalism.
- Familiarity with pharmaceutical products and relevant regulations is an advantage.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with strong organizational skills and the ability to work independently.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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