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Remote Renewal & Customer Success Specialist

Remote / Online - Candidates ideally in
Cicero, Cook County, Illinois, 60804, USA
Listing for: Follett School Solutions
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Follett School Solutions is seeking a Customer Success Specialist (Aspen SIS) in the United States. You will own the renewal process for assigned K-12 customers, creating accurate renewal quotes, negotiating terms, and coordinating with Sales to maximize retention and expansion opportunities.

The role emphasizes proactive renewal outreach, meticulous documentation, and collaboration with cross-functional teams to ensure successful renewals.

This is a strong opening to take on the Remote Renewal & Customer Success Specialist role at Follett School Solutions.

The position is based in IL, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 60.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Renewal & Customer Success Specialist role in the description above.

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