Maxicus Work From Home | Customer Support & BPO India
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Customer Service/HelpDesk
Job Description & How to Apply Below
Maxicus Work From Home Jobs 2025 :
Maxicus is hiring for swigy customer care executive for Work From Home Customer Support Job. As a Customer Support Executive, you will handle customer queries through voice, chat, or email channel, ensuring excellent service and a smooth experience.
This role is perfect for candidates looking for remote job in India, work from home call center job, and Maxicus BPO opportunities.
Handle inbound and outbound customer calls/chat professionally.
Resolve queries, provide accurate information, and ensure customer satisfaction.
Maintain daily records of interaction and update CRM tool.
Follow company policies, scripts, and guidelines during communication.
Meet performance metrics like average handling time (AHT), customer satisfaction (CSAT), and first call resolution (FCR).
Minimum qualification:
12th pass / Graduate.
Excellent communication skills in English/Hindi.
Basic computer knowledge & good typing speed (for chat process).
Own laptop/desktop with stable internet connection (mandatory).
Prior experience in BPO/Customer Support will be an added advantage.
Work from home opportunity save travel time.
Fixed salary with performance incentive.
5/6 days working (as per process).
Growth opportunities in a reputed company like Maxicus.
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