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Customer Support Specialist; Utility Services); Fully Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Utility Profit
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR

Job Description & How to Apply Below

Position: Customer Support Specialist (Utility Services) (Fully Remote)
  • You will work remotely from Mexico or a location in the US Central Time Zone.
  • This is a contract role with full-time hours and weekend availability.
Responsibilities:
  • Help renters set up utilities by explaining options and processing orders.
  • Communicate proactively via phone, text, and email to push orders to completion.
  • Maintain organized records and update team members on progress.
Requirements:
  • Fluent in English with excellent verbal and written communication skills.
  • Tech-savvy and comfortable using multiple applications simultaneously.
  • Goal-oriented, persistent, and empathetic to the renter's experience.
Utility Profit

Utility Profit partners with property managers to boost their earnings through a unique 'found revenue' service that enhances the tenant move-in experience. With a distributed team of over 40 employees, the company fosters a supportive and innovative culture.

This is an excellent opening to take on the Customer Support Specialist (Utility Services) (Fully Remote) role at Utility Profit.

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