Remote SME Customer Success Consultant – Software Solutions

Elsevier is seeking a Customer Success Consultant (SME) who will provide advanced product and domain expertise to support post-sales journey, embedding Elsevier solutions into institutional workflows and helping customers achieve measurable research outcomes.

You will partner with CSMs, Sales, SEMs and Product, drive adoption of software products, deliver advisory services, and translate customer needs into practical use cases while maintaining autonomy and strong cross-team collaboration.

For the Remote SME Customer Success Consultant – Software Solutions position at Elsevier B.V., we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote SME Customer Success Consultant – Software Solutions role at Elsevier B.V., based in United States.

We are looking to fill the Remote SME Customer Success Consultant – Software Solutions position at Elsevier B.V. in United States.