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Remote Customer Solutions Lead

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Installation Made Easy
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Installation Made Easy (IME) seeks an Assistant Manager – Customer Solutions to lead the remote Customer Solutions team. You will coach representatives, manage workflows, and support resolution of escalated customer issues across homeowners, retailers, and service providers.

You will partner with Field Operations, Accounting, and Call Center Ops to continually improve our proprietary software and contact center tools.

We invite applications for the Remote Customer Solutions Lead position located in United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Solutions Lead role at Installation Made Easy, based in United States.

We are looking to fill the Remote Customer Solutions Lead position at Installation Made Easy in United States.

The Remote Customer Solutions Lead role at Installation Made Easy is now open for applications in United States.

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