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Remote SaaS Client & Lead

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Intertek USA
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR

Job Description & How to Apply Below

Position: Remote SaaS Client Experience & Renewals Lead

Intertek USA is seeking a Client Experience Specialist to support the Account Management team in renewals, CRM migrations and day-to-day client communications. The role blends human and AI-assisted approaches to help drive renewals and ensure responsive client service.

Travel up to 15% may be required. You will work in a fast-paced remote environment, leveraging CRM tools and AI productivity software to draft summaries, manage data, and prepare renewal materials.

This is a strong position to take on the Remote SaaS Client Experience & Renewals Lead role at Intertek USA.

This posting is for the Remote SaaS Client Experience & Renewals Lead role at Intertek USA, based in United States.

We are looking to fill the Remote SaaS Client Experience & Renewals Lead position at Intertek USA in United States.

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