Sales Representative

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

Candidates must have prior Allstate experience to be considered for this fully-remote role.

• Establish customer relationships and follow up with customers, as needed.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies, coverage details, and claims processes.
• Assist clients with policy changes, updates, and renewals.
• Investigate and resolve customer issues or concerns with empathy and professionalism.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal, and listening
• Proactive in problem‑solving
• Able to learn computer functions
• Ability to work in a team environment
• Prior experience in an Allstate agency

This is a remote position.