Senior Customer Success Lead — K-12 District Remote
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Customer Service/HelpDesk
Job Description & How to Apply Below
World Book seeks a Customer Success Lead to drive renewals for World Book Online and manage a curated portfolio of school, district, and library accounts. You will lead Class Mate implementation from kickoffs to adoption, training principals and teachers, coordinating across Curriculum, Product, Operations and Sales to ensure scalable, timely launches.
Responsibilities include growing high-value renewals, coaching the renewals team, and leveraging Salesforce to track activity and quotes.
This role, Senior Customer Success Lead — K-12 District Renewals Remote at World Book, could be your next move.
As a Senior Customer Success Lead — K-12 District Renewals Remote, you will play an important part at World Book in Chicago, IL, United States.
We invite applications for the Senior Customer Success Lead — K-12 District Renewals Remote position located in Chicago, IL, United States.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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