UX Product Designer Chicago or Remote

Overview

Welcome to the dynamic world of Ninja Trader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. We provide cutting‑edge products and services that enhance the trading journey, whether a seasoned pro or just starting out, Ninja Trader equips traders with award‑winning software and brokerage services to navigate the world's leading financial markets with confidence.

Ninja Trader’s growing Design organization is seeking an experienced, highly skilled, and creative Staff UX Product Designer to play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include:

• Helping our growing base of new customers learn to trade futures
• Engaging existing active traders with compelling multimedia content, contests, and social initiatives
• Building a hub where content creators can leverage our platform to create and share
• Indirectly driving acquisition by creating viral buzz around our enhanced trader experience

• Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactions
• Build an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagement
• Own the end‑to‑end design process for product areas related to trader engagement, ensuring customer‑centric solutions that resonate with both new and seasoned users
• Collaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needs
• Establish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usability
• Drive product‑led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfaction
• Contribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform’s growth
• Act as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the team
• Participate in and lead design critiques, product discussions, and pair‑designing sessions to collaboratively shape the design direction
• Communicate complex design concepts clearly and effectively to both internal and external stakeholders, including senior leadership

• 7+ years of experience in product design, including significant experience working on cross‑functional teams
• A proven track record of delivering outstanding design solutions for complex products with a customer‑centric mindset
• Strong portfolio showcasing expertise in interaction design, visual design, and information architecture, with experience in user research, journey mapping, and persona development
• Deep understanding of modern design tools and processes, including experience with Figma and other design & research tools
• Experience working with and contributing to Design Systems in a collaborative environment
• Exceptional communication and storytelling skills, with the ability to present and advocate for design decisions across the organization
• Strong problem‑solving abilities, able to balance user needs, business objectives, and technical constraints to deliver impactful design solutions
• Ability to thrive in a fast‑paced, outcome‑driven environment, with a passion for advancing design craft and pushing the envelope of innovation
• Experience in futures trading, financial markets, or investment platforms is a huge plus

The salary range for this role will be $ - $ USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at Ninja Trader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by Ninja Trader. Ninja Trader offers a 401(k) plan through ADP under…