User Experience Designer

Optomi, in partnership with a leading telecommunications company, is looking for a Visual Designer with strong iOS Native experience to join a brand-new project team focused on automating technician-to-customer communication.

This role involves designing a mobile application that automates communication between technicians and customers, including real-time updates on installation progress, WiFi coverage assessments, and troubleshooting demos. The project is a significant revenue opportunity, aiming to streamline installation processes and enhance customer satisfaction. The team will collaborate with Auburn and Chris from AT&T, leveraging insights from product marketing and working closely with technicians to develop research plans.

• Opportunity to work on a brand-new initiative with high visibility and impact.
• Collaboration with a dynamic team including Auburn, Chris, Wes, and James.
• Remote work flexibility with occasional travel to Dallas or Atlanta.
• Exposure to cutting-edge mobile app design and automation technologies.

• Proficiency in Figma for design workshops and mockups.
• A creative mindset with the ability to generate unique visual designs.
• Knowledge of iOS components and live alerts.
• Experience in wire framing and transitioning designs to native applications.
• Familiarity with content strategy, information architecture, and usability research is a plus.

• Participate in design workshops to create mockups and prototypes for the mobile app.
• Develop wireframes and transition designs to native iOS components.
• Collaborate with technicians and product marketing to align designs with business requirements.
• Ensure seamless design handoffs to the development team.
• Test designs for usability and functionality before release.
• Contribute to the creation of a new design system for the Xcom initiative.