Remote Sr. Business Analyst; Product​/Web

Job Description

This Product BA will work on a Product team and help to follow product norms from a BA perspective. They will run strong Agile norms, cadences, and ceremonies; gather documents requirements tied to customer data, supporting the delivery of customer facing web applications.

• Frontend Framework:
  React 18 with Next.js 14 (App Router)
• Styling:
  Tailwind CSS 3.x with custom design system
• Build Tool:
  Webpack 5 (via Next.js) with optimized bundling
• Type Safety:
  Type Script 5.x for enhanced developer experience
• State Management:
  React Context + Zustand for global state
• Forms:
  React Hook Form with Zod validation

This web application is a B2B travel program for small and medium businesses for this global hotel chain. Due to scalability limitations, the team is moving to a SaaS provider (a well established travel startup). The focus is on end‑to‑end user experience rather than custom development—product documentation, recommendations, and decision support. Think Concur‑like: companies sign up, add employees, manage bookings, and access hotel inventory in one system.

Key goals include integrating reservations and loyalty, automating company verification, and ensuring the product experience comes to life from signup through booking.

This web application is a part of a large global hotel chain offering a luxury travel website accessible only to select hotels and approved travel advisors. It provides exclusive hotel details not available on the .com site (e.g., GM contact info, luxury experiences). The team is currently partnering with an agency on a rebrand, with approval to add resources to support research, design, and day‑to‑day execution.

Once the rebrand is complete, the BA will transition to this project. The website launch is targeted for Q1 next year, and the role will be hands‑on app‑dev BA work (Jira stories, sprint execution).

• 5‑7 years as a BA in product space who can advise on this project at an enterprise level
• Run agile ceremonies for the Product Manager following mature digital Product Management norms
• Understanding of how to structure ceremonies to operate on an industry norm for a Product Lifecycle
• Expertise in writing clear user stories
• Core BA skillset in the product space
• Experience on an employee‑facing product, knowing the operational flow of dealing with guests/customers face to face
• Must work CST time zone
• Local to Chicago
• Scrum/Agile certifications
• Scrum Master background
• Experience with re‑platforming into new technology
• React and Next.js proficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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