Product Designer

Role Summary

We are looking for a versatile and proactive Product Experience Designer to join our lean Product team to create best-in-class experiences for our users. As the sole product designer, you will own the design process end-to-end: from initial user research and strategy, through high fidelity user experience designs and outcomes. You will report to the Head of Product.

• User research: create periodic user research efforts and feedback loops in collaboration with product managers and business stakeholders to deeply understand pain points and high value interactions across our user base
• Experience design: lead user experience journey mapping, design sprints and service blueprint exercises to anchor product development, decision making and prioritization.
• Artifact creation: create high-fidelity designs, interactive prototypes and comprehensive design artifacts that align with product development requirements and user needs.
• Design system: own our design system to ensure visual and interaction consistency across all product touchpoints.

• 3-5 years of experience in Product Design, UX Design, or a similar role, preferably in a SaaS or startup environment.
• Demonstrated experience in planning, conducting, and synthesizing user research.
• Strong collaboration, communication and cross-functional experience across teams (e.g., product, engineering, sales)
• Expert-level proficiency with design and prototyping tools, particularly Figma.

• Experience with usability testing to validate designs and collect user feedback
• Experience collaborating with marketing and brand on go-to-market activities.

• Competitive salary & performance-based bonuses
• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays. We will not sponsor H1b Visas. No recruiters, please.