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Senior VOC Researcher - Remote

Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Design & Architecture
    UI/UX Design
Salary/Wage Range or Industry Benchmark: 72840 - 121400 USD Yearly USD 72840.00 121400.00 YEAR
Job Description & How to Apply Below

Humana Inc. is seeking a Senior Voice of Customer Researcher for Humana's Experience Design team within Consumer Digital. Remote role reporting to the Director of Design Research, you will work with cross-functional teams to translate customer feedback into insights shaping product and journey improvements.

The role focuses on analyzing feedback across channels, maintaining dashboards, and communicating findings to executives. Travel may be required occasionally; competitive benefits are offered.

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Position Requirements
10+ Years work experience
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