UX Designer; Remote

Location: Cary, NC, Remote

Organization: WCG

Job Type: Full Time
- Regular

Salary Range: $52,470 - $81,500

WCG’s clinical solutions are built on a foundation of best‑in‑class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the front lines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits package
  - Health, Dental, Vision, Life, Disability, 401(k) with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Flexible PTO
• Volunteer Time Off to benefit the community
• Opportunities for career development with on‑the‑job training, certification assistance, and continuing education reimbursement

The UX Designer supports the design, testing, and improvement of user experiences across our suite of clinical research products. This role helps create solutions that enable clinical researchers and their teams to work efficiently and effectively throughout the clinical trial process. The UX Designer acts as a customer advocate, learning more about user needs and bringing those insights into the design work.

This role collaborates closely with Engineering, Product Management, Product Training, Client Care, Marketing, and other creative departments.

• Contribute to the creation of user-centered designs for products, ensuring solutions are in line with company goals and user needs.
• Assist in the development of wireframes, mockups, and prototypes—primarily using Figma—for review and usability testing.
• Collaborate with Engineering, Product Management, Marketing, Product Training, and Client Care to understand requirements and share design solutions.
• Support user and customer interviews, helping to gather and synthesize insights for design improvements.
• Participate in the process of building and maintaining the design system for consistency across the product suite.
• Help develop user personas, journey maps, and workflows alongside experienced team members and business analysts.
• Assist in organizing and conducting usability tests, and share feedback and findings with the team.
• Present design concepts to internal teams, incorporating feedback into work.
• Work with developers to clarify design intent and support UI implementation as needed.
• Stay up to date on UX best practices and contribute ideas for improving team workflows or user experience.
• Participate in Agile team meetings and collaborate on group projects.
• Other duties as assigned by supervisor, which may at times be unrelated to this position.

Bachelor’s degree in Human‑Computer Interaction (HCI), Psychology, Design (such as Graphic Design or Interaction Design), Computer Science, or equivalent practical experience.

• 2 years of experience (including relevant internships or coursework) in UX/UI design for digital applications or products.
• Must have portfolio showcasing UX/UI work, class projects, or case studies.
• Proficiency with design tools such as Figma (preferred), Photoshop, Adobe Creative Suite, InVision, Sketch, or Axure.
• Familiarity with qualitative and quantitative user research methods, with the ability to extract actionable insights for design optimization.
• Ability to prioritize and support multiple product design projects simultaneously.
• Collaborative, open-minded approach to working with cross-functional teams.
• Strong communication skills and willingness to ask clarifying questions.
• Basic…