AI-Powered Service Designer Transformation; Remote
Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-09-09
Providence, Providence County, Rhode Island, 02912, USA
Listing for:
Blue Cross & Blue Shield of Rhode Island
Full Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Design & Architecture
AI Business & Operations, Creative Design / Digital Art
Job Description & How to Apply Below
Blue Cross & Blue Shield of Rhode Island seeks a Senior Service Designer to shape AI-enabled, future-state services across customer, provider, and employee journeys. You will map current and future experiences, design journeys and blueprints, and collaborate with product and engineering to implement practical, user-centered solutions.
The role requires 5–7 years in service design or related fields, strong facilitation and storytelling skills, and deep knowledge of AI-enabled design.
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