Operations Specialist, Creative Services *Remote

Compassion & Choices is seeking a Operations Specialist, Creative Services

This is a full-time, remote position. The starting salary range is $70,000–$90,000 annually. The final salary offered will be based on relevant experience, qualifications, internal equity, and organizational considerations.

We offer excellent benefits, including employer-shared medical and dental insurance premiums; employer-paid short‑ and long‑term disability, life, and accidental death and dismemberment insurance; flexible spending accounts for medical and dependent care; a commuter pre‑tax benefit; eligibility to participate in a 401(k) with a generous 5% employer match and immediate vesting upon eligibility; paid holidays; paid time off; and personal days.

The Operations Specialist, Creative Services oversees end‑to‑end creative production systems across the organization, spanning print, digital, video, and other creative products. This position serves as a bridge between creative teams and program stakeholders to optimize resource allocation, standardize processes, support brand consistency, and ensure high‑quality creative products are delivered on time.

The Operations Specialist leads project scheduling, task management, resource allocation, and vendor and freelance management for creative projects from receipt of content through final distribution and fulfillment. The position balances in‑house and external creative resources, anticipates production needs, and manages workflows to support efficient execution across multiple projects.

This role also maintains the organization’s creative technology infrastructure, including project management tools, digital asset management systems, and fulfillment pipelines, and supports processes that enable efficient, consistent, and scalable creative production.

• Manage a roster of freelance designers, videographers, editors, production agencies, and other creative partners to support brand consistency while maintaining visual and storytelling variety across organizational products.
• Strategically match projects with creative professionals whose skills and artistic styles align with the intended audience, format, and tone.
• Lead collaborative creative and video review sessions with program teams and continuously expand vendor and freelance options to support evolving organizational needs.
• Oversee commercial print and production partner relationships by matching project specifications, including print, video/audio post‑production, and media‑formatting requirements, with supplier capabilities.
• Leverage production volume across projects to negotiate pricing, manage contracts, optimize production budgets, and conduct prepress/pre‑flight checks, rough‑cut reviews, digital proofing, and quality assurance.
• Create interconnected processes and implement standard operating procedures that improve creative‑production efficiency and throughput.
• Establish production‑ready handoff protocols for incoming content and facilitate the transition between editorial vision and technical execution.
• Coordinate with teams to ensure creative assets are prepared and delivered appropriately across distribution channels.
• Direct fulfillment logistics, distribution, physical mailings, and inventory‑management systems for published materials.
• Monitor inventory levels and distribution metrics, manage reprint cycles, administer creative‑production and digital‑asset‑management tools, and provide support to staff ordering materials.

This position has no direct staff supervisory responsibilities.

The Operations Specialist, provides functional leadership to freelance designers, videographers, editors, production…