Associate Creative Director – Core Brand; Fully Remote

• Contribute to the global brand identity for Service Now products and services, ensuring quality and scalability across all touchpoints.
• Deliver strategic brand systems that serve a global audience and are designed to scale using AI.
• Support and strengthen brand design culture through enabling world-class design.
• Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution.

• 6–9 years of experience in design, with meaningful exposure to building consumer or enterprise brands.
• Experience leading with creative vision and commitment to craft.
• Experience developing brand directions that solve business problems.
• Experience working within brand architecture and portfolio brand systems.
• Exposure to integrated design work across traditional, digital, and experiential channels.
• Strong collaboration and communication skills.
• Base pay range of $148,400 - $259,700, plus equity and variable incentives.
• Health plans, flexible spending accounts, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs.

Equal opportunity employer with reasonable accommodations available.

Service Now is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They are building an AI-native culture with a large, global team.