Autotech Technical Trainer

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* Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc.
* Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles
* Develops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessary
* Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs
* Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly
* Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style
* Works closely with internal and external customers to determine training needs and plan training events to meet those needs
* Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed
* Participates in planning processes (e.g., needs assessment, course development, and delivery)
* Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech management
* Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required
* Corresponds with management about training activities, test results, and evaluations
* Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs
* Maintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's style
* Advocates proper selection and qualification of participants by reinforcing appropriateness for the audience. Accomplishes this by ensuring any required prerequisites and/or pre-seminar material is communicated and sent to participants
* Ensures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materials
* Advocates NAPA, the NAPA organization, programs, parts and tools and equipment.
* Prepares and ensures administrative aspects of training are completed in a timely manner such as participant roster, evaluations, tests, class booklets, handouts, forms, expense reports, A/V equipment, etc.
* Responsible for performing any other duties as assigned by management
* ASE Master Technician Certification required.  no wiggle room on this one, we really need you to have this
* Minimum 5 years' experience as a working automotive technician - independent repair shop or an OE dealership would be great
* Prior automotive, truck or related training, facilitation, and meeting direction experience
* Prior experience (2+ years) successfully conducting adult learning programs
* High School Diploma, or equivalent experience, required
* Possesses excellent communication, facilitation, and human relations skills
* Possess high character, team orientation/fairness, excellent organizational skills and accurate and timely reporting
* Minimum 70% travel required
* Ability to stand and talk for 4+ hours at a time with occasional breaks
* Heavy physical activities may be required (e.g.: lifting training props weighing up to 70 lbs. including cases with parts or tools, using lifting/moving tools to assist with heavier items – daily)
* Maintains and protects assigned equipment, vehicle, computers, credit cards and other assets
* Remote work
* Company vehicle
* Cell-phone stipend
* Great total benefits package!
* Company Culture of direct access to leadership team
* Awesome people and brand to work with
* Outstanding health benefits and 401K
* Stable company. Fortune 200 with a “family” feel
* A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
* Great training, and ongoing development with support from multiple leaders/your team
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