Customer Success, Northeast; DC Metro or NYC Metro

Overview

Customer Success, Northeast (DC Metro or NYC Metro Based)
• Goalbook - Multiple Locations - Full time

Are you a school leader or instructional coach with special education and business experience looking for your next challenge in the education space?

At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,000+ school districts in 47 states, working closely with them to support educators with improving instructional practice.

This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats.

If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit.

• Perform renewal efforts with our district and school partners across the country.
• Collaborate with district and school leaders to plan effective implementations.
• Deliver online webinar trainings and onsite professional development workshops.
• Analyze usage data and metrics and work with district partners to maximize user engagement. 30% travel required, and can be heavier during the summer and fall seasons.

• 2+ years instructional leadership or coaching experience
• 5+ years teaching experience
• Excellent interpersonal, organizational, and persuasion skills
• Top-notch organization and attention to detail
• 2+ years school or district leadership experience
• 2+ years business experience, ideally in sales or customer success
• Salary: 70-110k compensation range, based on experience and location
• Medical, dental, and vision coverage
• Safe Harbor 401k matching
• Flexible time off policy
• Goalbook Family and Medical Leave
• Goalbook Universal Basic Income

Submit an application addressed to Erika Hernandez and provide your cover letter, resume, Linked In profile, and how you heard about us. This is a remote position, ideally based in the Washington, DC or New York City metro areas. You must reside within reasonable distance to a major airport.

Note:

For the safety of our team members, Goalbook requires employees to test for COVID-19 to attend in-person team events. Goalbook is an equal opportunity employer and strongly encourages applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.