Manager, Education ​/ Teaching

Responsibilities

• Client Satisfaction:
  Ensure exceptional service for a boutique, high end digital marketing product suite (best in industry and typically most expensive)
• Client Communication:
  Lead Zoom-based meetings to review performance data, KPIs, and deliverables, using storytelling to make complex data easy to understand.
• Consultative Approach:
  Advise clients on marketing best practices, including synergistic 3rd party products which complement ours
• Project Management:
  Handle one-off client requests and manage internal team communications to fulfill needs.
• Exemplify Wikimotive’s Commitment to Excellence:
  Deliver a "white-glove" experience by ensuring every client receives the highest level of service, attention, and care, reflecting our dedication to quality.
• Tailored Product Recommendations:
  Provide thoughtful, needs-based recommendations for Wikimotive products, focusing on client goals and ensuring a perfect fit—without pressure to upsell.
• Client Retention:
  Foster long-term relationships, ensuring contract renewals through client satisfaction and education.

• 2+ years of experience working in the Tier 3 Automotive Dealer industry
• 2+ years of experience in Tier 3 automotive digital marketing (preferably with vendor experience).
• Advanced or expert proficiency with Google Analytics (GA4).
• Intermediate or greater understanding of SEO strategy and modern best practice.
• Intermediate or greater proficiency with Google Search Console, and Google Business Profile.
• Familiarity with Facebook Ads marketing and ads management
• Familiarity with a variety of 3rd party products and vendors serving Tier 3 automotive (i.e. website vendors, chat tools, digital retailing tools, etc.)
• Strong Organizational
  
  Skills:
  
  Capable of managing multiple tasks simultaneously while maintaining focus and attention to detail.

• Some experience as an SEO practitioner.
• Familiarity with social media advertising and Facebook Ads management.
• Experience in both internal (in dealership) Tier 3 automotive marketing and as a vendor to Tier 3 Automotive.
• Knowledge and experience with PPC/SEM for Tier 3 Automotive

• Fully paid medical insurance for all employees.
• Generous vacation and sick time.
• 401(k) with company match to help you plan for the future.
• Remote work environment