Senior Manager - Curriculum Development

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a Senior Manager of Curriculum Development to lead the creation and delivery of engaging, learner-centric curriculum for Veeva's Development Cloud and Quality Cloud products. This role will manage a team of talented curriculum developers and influence the direction of our learning strategy in partnership with product and strategy teams, ensuring modern, high-quality courses and consistent development standards that drive learner engagement and productivity.

We operate as an inclusive team of owner/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed.

What You'll Do

* Oversee the design, development, and maintenance of instructor-led and self-paced training for Veeva's Development Cloud and Quality Cloud products

* Stay up to date with product roadmaps and new features and establish cadence to ensure all training content is current and relevant

* Manage resource prioritization, project coordination, and ensure the team delivers on roadmap commitments

* Collaborate closely with education leadership, product management and strategy to align curriculum with product vision and roadmap

* Ensure consistency in instructional design standards, templates, and tools across all curricula

* Champion the use of modern, interactive, and innovative course formats to increase learner engagement and retention

* Pursue operational excellence by implementing processes and tools to streamline course development and improving team productivity

* Lead, mentor, and provide feedback to curriculum developers to ensure high-quality deliverables

* Monitor training effectiveness and make data-informed recommendations for improvement

Requirements

* Bachelor's degree or equivalent experience

* 3+ years of experience in curriculum development or instructional design

* 5+ years in management role, leading curriculum developers/instructional designers

* Proven experience developing technical training for a B2B SaaS product or a similar enterprise software platform

* Strong understanding of instructional design principles, adult learning theory, and modern and emerging learning technologies

* Experience with Learning Experience Platforms (LXP) or Learning Management Systems (LMS)

* Excellent collaboration skills with experience working cross-functionally with product, services and strategy teams

* Strong project management skills with the ability to drive team execution manage multiple priorities and deadlines in a fast-paced environment

* Demonstrated ability to set and uphold quality standards and consistency in curriculum development

* Excellent written and verbal communication skills, with a knack for translating complex technical concepts into clear, engaging learning materials

* Comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself

Nice to Have

* Master's degree in Instructional Design or related field

* Experience in the Life Sciences industry, particularly drug development processes, and systems

* Familiarity with Veeva products and solutions

* Firsthand experience with authoring tools such as Articulate 360, Rise, Captivate, or similar

* Knowledge of data-driven learning analytics and…