Student Accountability and Conflict Resolution Specialist

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Requisition  Working Title Student Accountability and Conflict Resolution Specialist Position Grade 13 Position Summary

The Student Accountability and Conflict Resolution Specialist reports to the Associate Dean of Student Rights and Responsibilities and performs duties under limited supervision while utilizing developmental approaches in response to student conduct and conflict resolution. The ideal candidate will demonstrate progressive administrative experience with complex student disciplinary case management and possess high ethical and confidentiality standards. This individual should be a proven innovator with experience developing and implementing industry-standard solutions and should understand and apply student development theory within a community of diverse students.

The Student Accountability and Conflict Resolution Specialist should be a skilled communicator and collaborator who takes initiative while serving as a subject matter expert through consultation, workshops, and educational programs.

Responsibilities

Case Management, Investigations and Student Conduct Administration

* Serve as case resolution coordinator for student and student organization conduct cases, including investigations, determining responsibility, and assigning conduct outcomes.

Student Development and Learning

* Create and implement learning-centered student learning goals and responsive conduct outcomes. Facilitate restorative practices processes including educational conversations, conflict-coaching sessions, and facilitate dialogue.

Prevention and Education

* Develop, expand and evaluate proactive and intentional interventions and preventative educational pathways. Work in tandem and liaise with community partners in response to case management, student success, and campus safety issues.

Assessment and Compliance

* Develop and analyze reports of student behavioral trends and program outcome assessment measures that demonstrate evidence-based approaches that contribute to student success. Collect, maintain and audit statistical and confidential records.

Supervision

* Recruit, train and supervise personnel, motivating employees to achieve peak performance and creating co-curricular learning opportunities as the foundation of any work experience.

See the Position Description for additional information.

Conditions of Employment

* Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

* Master's degree in higher education administration, college student personnel, counseling, or a related field.

* One year of student conduct administration experience or equivalent.

* Familiarity with Advocate or other student conduct / case management databases.

* Experience working with college students on decision-making related to developmental skills.

* Experience with marketing collateral, web design or content management systems.

* The equivalent of two years of professional experience in a higher education setting.

* Program development experience, including implementation of educational opportunities, programs and/or resources, supports, and interventions.

* Assessment and grant writing experience.

Additional Requirements Campus Main - Albuquerque, NM Department Dean of Students (670A)

Employment Type

Staff Staff Type Term End Date Status Exempt Pay Monthly: $4,236.27 - $5,950.53 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 12/17/2025 Eligible for Remote Work Yes Eligible for Remote Work Statement This position is eligible for a remote work agreement (RWA), to include Hybrid, In-State, and Out-of-State.

For more information about Remote Work Agreements, please refer to UAP 3245, Remote Work, Section 5, Establishing a Remote Work Agreement and Section 6, Out-of-State Employee Responsibilities. All Regular employees hired for an Out-of-State RWA must agree to an employee status of Term Appointment and subject to regular renewals no longer than yearly, in accordance with UAP 3200, Employee…