Lead Career Development Specialist

About Job Train

Job Train is an organization on the move. We are delivering best in class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.”

Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers. We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing, and we need your help!

The Lead Career Development Specialist (CDS) plays a key role in our vocational education and student placement program. The primary responsibilities of the Lead CDS include recruiting clients for our programs, assisting clients with eligibility documentation and assessments to enroll as students, scheduling enrollments and orientations for clients becoming students, addressing and overcoming barriers to education and employment, coaching and guiding students preparing them for the workplace, and developing and maintaining employer partnerships to for jobs and placement opportunities for our graduating students.

This position offers flexible hours and locations; however, 3 days minimum are expected to work in-office depending upon the needs of the clients, students and organization. During the initial training period, working from home may be restricted or unavailable.

• Outreach – Represent Job Train at outreach events designed to recruit potential clients, students and employers. Build and manage relationships with at least 5 potential employers for graduating students. Connect employers to other CDS.
• Orientation / Registration – Conduct orientation for clients interested in becoming students, guide clients through intake documentation and assessments to determine eligibility for low- and no-cost services, process registration and enroll student-clients into vocational workshops and educational programs. Audit orientation of new CDS when training is needed & provide feedback.
• Coaching / Counseling / Case Management – Monitor and document student-client progress and provide feedback on a regular basis. Provide personal and career counseling and coaching as needed. Refer for additional supportive services and co-case manage as needed. Train and model strategies for new CDS as needed. Act as the 1st touchpoint for CDS team for student escalations.
• Training – Evaluate client needs and provide 1-1 or group training as needed on topics such as resume writing, mock interviews, critical thinking, soft skills, role play, appropriate dress and grooming in various workplaces. Provide training to new CDS as needed. Seek to modify, enhance or identify additional trainings as new client needs are identified. Seek out potential training partners for specialized support.
• Work Experience / Job Placement – Facilitate job search, job placement, and work experience externships. Track employer partner leads for potential placements. Provide trainings to community partners. Identify job opportunities and present job leads. Submit resumes to potential employers. Track employer placements for subsequent reporting. Curate at least 4 new employers consistently per quarter. Support CDS team without reach.
• Reporting – Deliver and report status, outcomes and program deliverables for internal / external audiences in a timely manner. Act as the 1st line of support for training and reporting needs within Salesforce. Also assist with the training of new associates.
• Collaborate – Partner with career development staff and Job Train staff to provide input / feedback to document and proactively and continuously improve career development / Job Train processes. Assist…