Community Engagement & Training Specialist – Health Programs; Hybrid - Remote, MA

General Information

Date:
Thursday, February 12, 2026
City:
Boston
State: MA
Country:
United States
Working Time:
Full-time

Maximus is seeking a Community Engagement & Training Specialist – Health Programs to support learning and development initiatives for the Massachusetts EOHHS program. The Community Engagement & Training Specialist – Health Programs will be responsible for delivering and maintaining high‑quality training content, supporting Learning Management System (LMS) activities, and partnering with operational teams to meet program needs. This position also ensures training materials are developed, updated, and delivered in a timely manner, completes required documentation and reporting, and escalates training‑related issues to leadership as appropriate to support effective program operations.

This is a hybrid remote position that will be expected to travel up to 40% of the time in the Commonwealth of Massachusetts.

The Massachusetts Executive Office of Health and Human Services (EOHHS) / Mass Health Office of Long‑Term Services and Supports partners with Maximus to support statewide initiatives. Our team provides provider education, conducts in‑person assessments, and operates call center support to ensure individuals across the Commonwealth receive high‑quality, timely services.

• 🔄 Work/Life Balance Support - Flexibility tailored to your needs!
• 💰 Competitive Compensation - Bonuses based on performance included!
• 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝 Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• 📚 Tuition Reimbursement - Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences.
• 📝 Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees

• Create and develop training curriculum and training materials based on proven adult learning techniques.
• Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
• Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
• Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
• Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
• Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
• Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
• Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
• Responsible for adhering to established safety standards.
• Develop solutions to a variety of problems of moderate scope & complexity.
• Contribute to the completion of organizational…