Operations Program Associate

Introduction

The Department of Public Instruction (DPI) is the state agency that advances public education and libraries in Wisconsin. Our mission is to advance equitable, transformative, and sustainable educational experiences that develop learners, schools, libraries, and communities in Wisconsin. Working at DPI offers you the opportunity to build on our long-standing commitment to public education so that students are learning the skills and knowledge necessary to become contributing members of our communities.

At DPI, we are committed to creating an environment where everyone feels safe, supported, and valued. Equity and inclusion are at the core of our organizational values, which include belonging, integrity, love, humility, and honor. These values guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. When employees are respected and valued for who they are and staff are held accountable for demonstrating that respect to others, we believe it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

Our employees enjoy an exceptional employee assistance program that offers a variety of programs and tools to help promote wellness. We have a team-oriented atmosphere and a focus on work-life balance. The Wisconsin Educational Services Program for the Deaf and Hard of Hearing (WESP-DHH) within the Division of Access and Opportunity is seeking applicants for an Operations Program Associate position.

This full-time, year-round (1.0 FTE) position supports the Wisconsin School for the Deaf (WSD), the statewide Outreach Program, and the Wisconsin Deafblind Technical Assistance Program (WDBTAP). If you are excited to contribute to mission-driven programs in an ASL-rich environment that empowers deaf, hard of hearing, and deafblind students, families, and employees across Wisconsin, we encourage you to apply.

This position provides complex administrative assistance and program support to the Center Director and to professional staff supporting the Wisconsin Educational Services Program for Deaf and Hard of Hearing (WESP-DHH), including Outreach and Wisconsin School for the Deaf programs. The position supports program operations through coordination of administrative processes, purchasing and contract documentation, data tracking, written and electronic communications, scheduling, and record maintenance.

This role involves regular interaction with program leadership, staff, families, school districts, and administrative staff at the Wisconsin Department of Public Instruction and serves as a point of contact for responding to inquiries and routing information to appropriate staff. The position requires applied knowledge of program operations, policies, and procedures and exercises independent judgment in completing assigned responsibilities, referencing complex or policy-level matters to the Center Director as appropriate.

Starting salary will be $22.31 per hour (approximately $46,404 per year). For current and eligible former State employees, compensation will be set in accordance with the State Compensation Plan effective at time of hire. This position is in pay schedule 02, range 11. A one-year probationary period will be required. Employees in this position may be eligible for a $1.00 per hour add-on for fluency in American Sign Language (ASL), contingent upon achieving an ASL Proficiency Interview (ASLPI) rating of 2+ or higher.

This position offers excellent benefits. The State of Wisconsin is a qualifying employer for the federal Public Service Loan Forgiveness Program.

Special notes:
This position is a full-time, year-round position. The workday is 8 hours, scheduled around core business hours of 9:00am – 3:00pm. Specific schedule details can be discussed during the interview process. Candidate must be fluent in American Sign Language (ASL) upon hire. An American Sign Language Proficiency Interview (ASLPI) rating level of at least 3 by the end of probation is required.

Remote Work:
This position is not eligible for remote work and requires the employee to be onsite at their headquarters on the Wisconsin Educational Services Program for the Deaf and Hard of Hearing campus in Delavan, WI, during all regular working hours.

Travel:
This position does not require travel.

Headquarters:
The position is headquartered at the Wisconsin Educational Services Program for the Deaf and Hard of Hearing campus located at 309 West Walworth Avenue in Delavan, WI. Reimbursement for traveling to or from the employee’s headquarters is not provided (e.g., mileage, meals, parking, lodging, etc.).

Pre-hire requirements: A criminal background check will be conducted prior to an offer of hire. A TB screen will be required prior to start.

Legal authorization:
Applicants must be legally entitled to work in the United States (i.e., a citizen or…