Sr. Instructional Technologist

The Senior Instructional Technologist will be a member of the Production team in the Instructional Design and Development (IDD) unit at Excelsior University. Our team works closely with the IDD project teams to develop transformative, engaging, high-quality learning experiences for our students. As a Senior Instructional Technologist, you will partner with IDD team members to build and revise content in the learning management system (LMS).

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY with the remainder of the week worked from home.

• Develop or revise learning content in the LMS in alignment with IDD’s course design, guidelines, and best practices.
• Implement repairs to live courses, as needed.
• Evaluate features and tools available within the LMS to determine their deployment and implementation within our programs and other learning experiences.
• Research and evaluate emerging technologies to identify new strategic investments in instructional technology to support student success.
• Contribute to the development of efficient processes and the data-gathering to assess impact, usage, and effectiveness of our instructional technologies.
• Manage Production team’s documentation (e.g., templates, best practices, guides).
• Ensure Production team personnel are cross‑trained and working in a consistent manner.
• Work with the LMS administrator and application specialists to integrate technologies within the LMS.
• Consult with other team members during the course development process to identify, test, evaluate, and select technologies that support student learning and the achievement of learning outcomes.
• Provide technical support for faculty and students in the utilization of adopted instructional technologies.
• Research, select, and modify existing training curriculum, content, materials on instructional technologies for faculty, students, and other team members.
• Assist with new faculty onboarding and orientation.
• Collaborate with team members and other Academic Affairs departments to create and facilitate faculty development programs and on‑demand resources on teaching, learning, and course design.
• Explore new course design strategies and learning technologies to create student‑centered learning experiences.
• Collaborate with IT to streamline communication and processes related to academic technology.
• Remain current with the latest industry technology tools and trends.
• Perform other duties as assigned or required.

• Bachelor's degree in instructional technology or a related field of study and at least three years of work experience required. At least five years of work experience preferred.
• Strong relationship‑building skills.
• Ability to manage multiple, complex projects concurrently.
• Strong demonstrated skills in creating documentation for users of varying technical knowledge and skills.
• Ability to quickly learn new tools and technologies and adapt to an evolving field.
• Familiarity with universal design for learning (UDL) and accessible technology guidelines, such as WCAG 2.1.
• Ability to work collaboratively and effectively manage projects that involve diverse individuals who may be local or at a distance.
• Technical skills appropriate for an instructional technologist position (e.g., learning management systems, designing for web, authoring tools, basic HTML, Microsoft Office) and willingness to continually learn new applications.
• Ability to troubleshoot technology issues.
• Documented expertise with learning management systems;
  Canvas is highly preferred.
• Ability to interpret faculty needs in course maintenance and instructional design.
• Strong analytical, organizational, and project management skills.
• Ability to adapt to change and learn new procedures.
• Ability to think critically, innovate, and problem‑solve.
• Detail‑oriented with excellent organizational skills.

• Experience creating and using immersive virtual learning environments (e.g., VR, AR, gamification).
• Knowledge of mobile course design.
• Comprehensive knowledge of active learning and inclusive pedagogies.
• Relevant experience in higher education.

The hiring salary range for this position is $65,000.00 - $71,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.