Family Engagement Coordinator, Alpha

NOTE: This is a hybrid role requiring in-person attendance at one of three locations:
San Francisco, Santa Barbara, or NYC.

Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.

In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, approachability, and academic excellence. You will manage day-to-day family communications, organize engaging admissions events, and maintain precise applicant data that supports informed decision-making.

If you excel in dynamic, purpose-driven settings—where attentiveness, systematic organization, and accuracy have a direct effect on family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.

• Take full ownership of the admissions inbox, delivering prompt, considerate, and polished responses to prospective families (both virtually and face-to-face)
• Manage and monitor digital admissions documentation with rigorous attention to accuracy
• Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on campus or virtual
• Work closely with Lead Guides to arrange and schedule shadow days for prospective students
• Maintain current and accurate admissions systems, records, and follow-up processes

• Create or shape admissions policy or render final admissions decisions
• Function in an entirely administrative role without direct family contact
• Work within a slow-moving, heavily bureaucratic structure
• Emphasize relationship cultivation without robust operational follow-through

This position ensures that a smooth, high-converting admissions process leads to robust enrollment and elevated family satisfaction throughout Alpha's campus network.

• Experience in education, teaching, admissions, enrollment management, or a closely related area
• 2+ years of client-facing experience in admissions, enrollment, events, or comparable functions
• Proven administrative and organizational capabilities; you are dependable and meticulous
• Exceptional attention to detail and demonstrated experience managing accurate applicant records or CRM systems
• Comfortable navigating a blend of remote work and in-person campus duties
  
  Able to adjust swiftly and perform effectively in a fast-moving, mission-focused environment
• Authorized to work in the US and available to work on-site in San Francisco; CA, Santa Barbara; CA or NYC; NY

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.

Crossover Job Code: LJ-5719-US-Santa Bar-Family Engageme.
007