Instructional Designer

Department of Economic Security

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Job Location:

Division of Business Services, Office of Professional Development, 1990 West Camelback Road, Phoenix, Arizona 85015. Posting Details:
Salary: $51,000.00 - $56,453.28, Grade: 20, Closing Date:
February 19, 2026.

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video.

Come Join the DES Team! The Department of Economic Security, Division of Business Services, Office of Professional Development, is seeking an experienced and highly motivated individual to join our team as an Instructional Designer. This position will be responsible for the development of an agency-wide training curriculum for delivery to Department employees; collaborates with Department leadership regarding employee training, development, and accomplishments, and coordinates computer‑based training as needed, including outreach or special events;

and assesses present and future needs to develop educational goals and objectives, initiates related curriculum, instructor guides, reports, and correspondence, and prepares audio and visual materials related to the assigned training areas.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Designs, develops, and revises courses for delivery in a variety of media to all Department employees.
• Uses instructional‑systems design model to ensure effective training and uses training technology to develop and deliver learning products.
• Identifies training needs on an ongoing basis through assessments, surveys, and meetings with work groups, consulting with systems business analysts and policy staff.
• Evaluates training to assess training impact. Communicates evaluation data to stakeholders and modifies training based on evaluation data.
• Researches Department policies and procedures, State and Federal guidelines, databases, legal requirements, services, and knowledge and skills levels needed for course development.
• Researches and drafts training materials, and prepares audio and visual materials related to the assigned area.

Knowledge in:

• Adult learning principles.
• Project planning concepts and practices.
• Instructional design strategies and methods.

Skilled in:

• Instructional system design, including distance learning technology.
• Problem analysis, research, and resolution.
• Scheduling and/or tracking information.

Ability to:

• Evaluate and improve training program materials and courses.
• Establish and maintain effective working relationships with individuals, groups, and representatives of diverse agencies.
• Adjust effectively to new work structures, processes, or requirements.

• Bachelor's degree or higher in an applicable subject area, such as Human Resources Development, Adult Education, Psychology, English, or similar field.
• One (1) year of experience training adult learners as a full‑time trainer responsible for instruction and group or team.

This position requires…