Instructional Designer

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
INSTRUCTIONAL DESIGNER

Job Location:

Division of Business Services, Office of Professional Development, 1990 West Camelback Road, Phoenix, Arizona 85015

Salary: $51,000.00 - $56,453.28 Annually

Grade: 20

Closing Date:
March 5, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or  to view ‘Our DES’ video. Come Join the DES Team!

This position will be responsible for the development of an agency-wide training curriculum for delivery to Department employees; collaborate with Department leadership regarding employee training, development, and accomplishments; coordinate computer-based training as needed; and assess present and future needs to develop educational goals and objectives, initiate related curriculum, instructor guides, reports, and correspondence, and prepare audio and visual materials related to the assigned training areas.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Designs, develops, and revises courses for delivery in a variety of media to all Department employees.
• Uses instructional-systems design model to ensure effective training and uses training technology to develop and deliver learning products.
• Identifies training needs on an ongoing basis through assessments, surveys, and meetings with work groups, consulting with systems business analysts and policy staff.
• Evaluates training to assess training impact; communicates evaluation data to stakeholders and modifies training based on evaluation data.
• Researches Department policies and procedures, State and Federal guidelines, databases, legal requirements, services, and knowledge and skills levels needed for course development.
• Researches and drafts training materials, and prepares audio and visual materials related to the assigned area.

• Adult learning principles.
• Principles of employee development and training.
• Learning management systems.

• Customer service and team building.
• Group dynamics and facilitation.
• Instructional system design, including distance learning technology.

• Plan, organize, and coordinate the execution of training programs.
• Evaluate and improve training program materials and courses.
• Establish and maintain effective working relationships with individuals, groups, and representatives of diverse agencies.

• Bachelor's degree or higher in an applicable subject area, such as Human Resources Development, Adult Education, Psychology, English, or similar field.
• One (1) year of experience training adult learners as a full-time trainer responsible for instruction and group or team.

• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; vehicle requirements apply: driver’s license requirement, vehicle insurance, etc. Employees must possess a current valid driver’s license, complete training, and maintain acceptable driving records.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are…