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Family Support Service Specialist

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: World Relief
Full Time, Remote/Work from Home position
Listed on 2026-05-11
Job specializations:
  • Education / Teaching
    Youth Development
  • Social Work
    Youth Development
Salary/Wage Range or Industry Benchmark: 24.35 - 25.1 USD Hourly USD 24.35 25.10 HOUR
Job Description & How to Apply Below
Position: Family Support Service Specialist - 2025700

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY

World Relief Western Washington (WRWW) seeks a Family Support Services Specialist to help expand our Family Support Services (FSS) program to the local immigrant, refugee and asylee community. FSS provides individualized support to children and families in accessing and navigating various early childhood and learning systems as well as school systems and other supports for students. FSS also provides pro-active support with accessing various community resources and opportunities such as childcare subsidy, student enrichment, behavioral health supports, and student scholarships.

Overall, our programs aim to support and invest in refugee and immigrant children and their families through strengths-based, culturally-responsive, and healing-centered wraparound programs that are focused on holistic development, educational support, community integration and a sense of belonging.

Schedule:

Monday - Friday ;4 days onsite and 1 work from home day.

ROLE & RESPONSIBILITIES Outreach, Enrollment and Intake
  • Build and maintain the FSS program caseload by following up on referrals from within WRWW, community partners, and direct family requests.
  • Follow all due intake and enrollment process.
  • Conduct community outreach efforts as needed.
Family Engagement
  • Partner with families in a culturally responsive and healing-centered framework - assessing their requirements, setting goals based on strengths and barriers, facilitating community and resource connections, and offering them relevant supports.
  • Ensure sustained engagement through active follow-up and relationship-building with families.
  • As needed, provide home-visits and accompany families to help with navigating systems.
Resources and Systems Navigation
  • Assist with applying and navigating WCCC subsidies, childcare, and early childhood systems such as ECEAP/Head Start, Preschool, home‑visitation programs, and Kindergarten.
  • Assist with school navigation including any school registrations, IEP or 504 plans, and other academic or English language learning needs for the students.
  • Research and facilitate connection of families with enrichment opportunities, tutoring supports and resources for behavioral and mental health needs of students.
Community and School Partnerships
  • Build community partnerships with early childhood and school age providers in the community to continue facilitating warm connections and expanding the availability of quality services for refugee and immigrant families and children.
Family Engagement events
  • Support with coordinating and organizing family engagement events, programs, and trainings/workshops.
  • Coordinate and support with initiatives to provide family resources and meet felt needs (e.g.,…
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