Assistant Director AU Online, Instructional Design, Engagement and Assistance; IDEA

Overview

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia (USG) is comprised of 26 institutions of higher education and the System Office. Our USG Statement of Core Values is Integrity, Excellence, Accountability, and Respect.

These values form the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. Details on the USG Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and online /policy manual. Freedom of Expression is supported as stated in Board Policy 6.5 as online /policy manual/section6/C2653.

Location

Augusta University Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

College/Department Information

Augusta University Online (AU Online) is designed to take the university into the 21st century with advanced learning technologies for AU students. The team focuses on online instructional methods and a personalized online education experience aligned with the values of performance, innovation, and belonging.

The Assistant Director for Instructional Design, Engagement and Assistance (IDEA), under the supervision of the Director of Instructional Design, will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. They will play an active role in decisions related to technology within online courses, ensuring experiences meet degree program specifications and institutional expectations for rigor, quality, and scalability.

The Assistant Director will specialize in two areas: managing online course technologies and faculty development. This position will be expected to perform significant work within the LMS in AU Online courses to provide the needed support for delivery, but will have no responsibility for the oversight and functioning of the LMS.

• PROVIDE PREMIUM SUPPORT FOR INSTRUCTORS:
  Consult with faculty on best practices in online teaching; communicate with faculty on a scheduled basis for support; address faculty requests for assistance in a timely manner; collect instructor feedback on courses and share with the Director; recommend changes to courses based on faculty requests via Mojo Helpdesk; maintain a log of changes requested by faculty; employ a coaching stance for teaching observations and support.
• PRODUCE AND MANAGE FACULTY DEVELOPMENT RESOURCES AND OPP:
  Conduct needs assessments; develop and implement faculty development opportunities (pedagogical and technical) in various modalities; collaborate with IDEA team and university faculty; generate detailed reports of faculty engagement; manage the faculty recognition program; implement faculty communication plan.
• MANAGE FACULTY AND STUDENT FEEDBACK COLLECTION AND REPORTING:
  Manage opportunities for feedback on courses and AUO experience; report data to the Director; make recommendations for changes based on feedback; serve as the voice of faculty in IDEA Team discussions.
• SUPERVISE THE INSTRUCTIONAL TECHNOLOGY COORDINATOR AND THE INSTRUCTIONAL TECHNOLOGY SPECIALIST:
  Serve as Approver within OneUSG for time off and other matters; provide support and coaching on time management; establish collaborative relationships with the two roles; update the Director weekly on projects and workload; ensure work plans and logs are accessible; mentor the teams.
• ONGOING PROFESSIONAL GROWTH:
  Update knowledge and skills related to faculty development and educational technology; present or publish scholarship related to educational technology and teaching.

Required Qualifications

Master's degree from an accredited college or university in instructional design, educational technology or a…