MBA Program & Student Success Coordinator; Remote​/UT

Overview

The Shingo Institute is seeking a self‑starting program and student support person to help work with Shingo MBA Specialization. This role is instrumental in student success and program execution. This part‑time position will assist the director of executive education and work closely with the entire Shingo Institute staff as well as the MBA office at the Jon M. Huntsman School of Business.

Occasional travel may be required.

This position is telework eligible within the state of Utah. Telework outside of the state of Utah is subject to review and approval by the University prior to a job offer being extended.

• Advising: Provide academic guidance and support to Shingo Specialization students, including course selection and scheduling.
• Student Support: Serve as a resource for students within the Shingo Specialization, offering support and guidance. Communicate program updates, deadlines, and other important information to students in a timely and effective manner.
• Program Coordination: Coordinate program activities such as orientation, Shingo workshops, scheduling student check‑ins, and events to enhance the student experience and promote successful completion of the program. Collaborate with faculty, MBA and Shingo Institute staff, and other stakeholders to enhance the program and student experience.
• Program Promotion: Assist MBA and Shingo Institute staff in marketing and recruiting efforts to grow the Shingo specialization. Collaborate and coordinate a system to standardize and scale the program as it grows. Occasional travel may be required.
• Student Engagement: Foster a sense of community among Shingo MBA students through regular communication, networking opportunities, and engagement initiatives.
• Record Keeping: Maintain accurate records of student progress, including grades, credits, and program requirements, to ensure timely completion of the program.
• Shingo Institute Support: Assist with other projects as needed.

Minimum Qualifications:

• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Strong attention to detail and ability to maintain accurate records.
• Proficiency in Microsoft Office, Salesforce, and other relevant software applications.
• Proficient with Zoom and Teams video conferencing platforms.
• Willingness to learn and implement AI solutions.

Preferred Qualifications:

• Knowledge of the Shingo Institute and Shingo Model.
• Five years of previous experience in student services or related field.
• Knowledge of higher education policies, procedures, and regulations – Utah State University.

$16 per hour

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination, including harassment, in employment on the basis of race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by Federal, State, or local laws.