Student Services Manager for MiaPrep Online Academy of Ohio; MOAO

Overview

Location:

100% remote, Ohio residency required

Classification:
Full-time, non-exempt employee

Salary: $32.72 - $43.91 per hour

Welcome to Miaplaza! Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive homeschool curriculum platform where all students can be successful.

Mia Prep Online Academy of Ohio is our newest offering for Ohio families looking for a flexible public school option. The school will serve grades 7-11 in its first year. The school aims to serve 250 students year one, with plans to grow to over 1,000 students by 2030.

We’re seeking a passionate and resourceful Student Services Manager to join our team with a start date of June 15, 2026. The person filling this role will design, implement, and lead a comprehensive, compliant, and student-centered counseling program for a new Ohio-based virtual high school. This role is responsible for establishing systems that ensure accurate graduation tracking, state compliance, and equitable student outcomes, while building a strong, collaborative counseling team from the ground up.

This leader will serve as a key member of the school’s leadership team, working cross-functionally to align academic programming, student services, and operational systems with Ohio’s graduation requirements, accountability model, and reporting structures.

• Program Design and Implementation:
  Build and launch a comprehensive high school counseling program aligned to Ohio graduation requirements (credits, EOCs, seals)
• Design scalable systems for: graduation planning, credit tracking, student interventions, transcript accuracy
• Establish counseling and advising workflows that support both compliance and student-centered service delivery in a virtual environment
• Develop partnerships with community colleges around the state to offer Dual Credit opportunities for students
• Develop a career and technical pathway for students as an alternate path to graduation

• Serve as the school’s subject-matter expert on Ohio graduation requirements, End-of-Course Assessments (EOCs) and other state tests, graduation seals, and EMIS reporting structures
• Develop and oversee processes ensuring accurate credit assignment and subject-area coding, proper documentation of graduation seals, and alignment between course offerings and state standards
• Partner with operations teams to ensure clean, audit-ready data systems

• Hire, train, supervise, and evaluate a team of school counselors and student advisors
• Foster a culture where every team member strives to live by our Core Values:
  Start with Students;
  Total Ownership;
  Excellence Always;
  Constant Growth;
  Be Good Humans
• Provide ongoing coaching and professional development aligned to best practices in virtual school counseling and student advising

• Design and implement systems and supports for identifying and assisting at-risk students
• Lead school wide efforts to improve student attendance and engagement, credit attainment, on-time graduation, and performance on Ohio State Tests
• Ensure equitable access to resources and clear pathways for all students

• Lead the development and implementation of SIS workflows, graduation audit systems, and transcript review protocols
• Continuously evaluate and refine systems to improve efficiency, accuracy, and scalability

• Accurately interpret and utilize student data to provide up-to-date information and recommend changes in processes as needed
• Collect education and career data of alumni to determine the effectiveness of the school and recommend adjustments
• Support student enrollment expansion goals by communicating with prospective parents and providing clear and actionable data

• MOAO staff are expected to have 40 hours of availability each week on a year-round basis
• A minimum of 25 hours per week during school hours, Monday through Friday between 8 am and 4 pm in the Eastern time zone, with some evenings for parent meetings

• Master’s Degree in…