Instructional Design Specialist

Who We Are

Point
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Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point
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Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are.

We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point
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Health.

Reporting into both the Director of Instructional Design, this role works across the Learning and Development Center of Excellence (L&D COE) to create interactive media content for learning curriculum.

DUTIES/RESPONSIBILITIES – what you will be doing (top five):

• Consultancy:
  Leads or supports consultations with stakeholders and subject matter experts to define key objectives and design effective learning solutions that address specific organizational needs.
• Project Management:
  Tracks instructional design projects including timelines, deliverables, and stakeholder engagement. Works collaboratively with Lead Instructional Design Specialist for prioritization support and guidance.
• Design and Development:
  Creates engaging instructional materials, including both computer-based and instructor-led content, course curricula, reference guides, and training manuals, utilizing multi-media digital authoring tools.
• Continuous Improvement:
  Refines materials based on stakeholder and user feedback, ensuring that learning content is both effective, accurate, and user friendly. Stays informed about instructional design trends and promotes a culture of continuous learning.
• Evaluation:
  Reviews instructional materials for quality and alignment with learning outcomes. Collaborates with Instructional Design and Learning Enablement teammates to measure training effectiveness.
• Culture Building:
  Fosters strong relationships with stakeholders and demonstrates organizational values, contributing positively to team dynamics.

QUALIFICATIONS – what you need to perform the job.

• Required:
  
  Bachelor’s degree in relevant field required.
• Preferred:
  Instructional design or other related certifications are a plus.

• Required:
  
  3-5 years relevant experience in implementing interactive media within communications or learning products.

• Basic project management skills with the ability to balance multiple projects simultaneously.
• Familiarity with instructional design software and digital authoring tools (e.g., Articulate Storyline, Adobe Suite, etc.).
• Strong communication and collaboration skills with a team‑oriented approach.
• Problem‑solving and critical thinking skills.
• Understanding of adult learning principles and best practices.
• Ability to apply creativity to work product, exhibits passion for learning.
• Ability to work independently and as part of a team.
• Familiarity with graphic design, audio/video editing, gamification, AI and/or machine learning a plus.
• Familiarity with healthcare industry a plus.

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills…