Online Proctor

Meador an Openwork Company is currently engaged in a search to find a reliable Live Online Proctor in Pasadena, TX. In this focused and fast paced role, you will be responsible for proctoring trainees via virtual labs.

• Checks in trainees and verifies identification prior to testing
• Monitors trainees throughout training event
• Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to company rules and policies
• Explains the course and/or exam processes
• Assists trainees with technical assistance related to course navigation, login process, or equipment setup
• Understands testing procedures for each exam and adheres to company quality and security measures
• Reports suspected irregularities or trainee behavior to management immediately
• Responsible for maintaining professional and respectful demeanor
  
  Assists with covering for lunches and breaks
• Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
• Performs other duties as assigned

• EXCELLENT CUSTOMER SERVICE SKILLS
• STRONG COMMUNICATION SKILLS - WRITTEN AND ORAL
• MUST ENJOY WORKING WITH THE PUBLIC AND HAVE A STRONG INITIATIVE TO WORK INDEPENDENTLY
• MUST BE ABLE TO WORK IN A QUIET ENVIRONMENT AND LEARN DETAILED PROCEDURES
• PROVEN ABILITY TO WORK UNDER PRESSURE AND MAKE EFFECTIVE DECISIONS
• CROSS-TRAIN AND ASSIST OTHER DEPARTMENTS AS NECESSARY TO MEET BUSINESS NEEDS
• LOUISIANA AREAS: PROFICIENCY IN ALL CSR AREAS EX. PROCTORING, CHECK-IN

• High School Diploma or general education degree (G.E.D.)
• Knowledge and understanding of HASC organization, goals and objectives, and policies and procedures
• Ability to use Windows Microsoft Office programs and Internet Browsers
• Ability to work a flexible schedule to include evening and weekend assignments or at different locations if the company need arises

• SCHEDULE:
  
  9:00 am - 5:45 pm M-F
• HOURLY RATE: $14
• Job Length:
  Temp to Hire