Online Programs Coordinator-Mechanical Science and Engineering

Overview

The Department of Mechanical Science and Engineering seeks an Online Programs Coordinator. This position is responsible for daily administration of the M.EngME online graduate program; this will include recruitment, reviewing applications, advising, and managing issues related to academic progress for the program. Coordinate and support the development and execution of the online Graduate Professional Certification (CERT). In collaboration with the Undergraduate Programs Office and MechSE faculty, develop and grow online activities supporting the undergraduate course offerings.

• Program Administration and Academic Advising
• Manage the online MEngME admissions process, overseeing the 12-month rolling cycle from initial pre-evaluation to final admission notifications under the guidance of the Director.
• Prepare and submit required applicant materials to the Graduate College, communicate with applicants and the Graduate College regarding missing materials ensuring a smooth admissions process.
• Communicate regularly with prospective students and applicants regarding admissions requirements and process, including providing knowledgeable guidance and relevant resources.
• Plan and execute new online program student orientations and lead virtual onboarding of newly admitted online program students.
• Utilize the Grad Apps, Slate, and other administrative systems to generate and maintain reports on online graduate programs, including applications, admissions, and enrollment, for the Department, College, and Graduate College. Prepare ad hoc reports as needed.
• Manage the shared MEngME program email inbox, phone inquiries, and in-person office traffic.
• Maintain the MEngME program website, handbook, academic catalog entries, and printed materials related to the online MEngME program, ensuring accuracy, consistency, and alignment with current program requirements and Department, Graduate College, and University policies and procedures.
• Advise incoming and current students on online course availability and selection, graduation and certificate requirements, and academic policies and procedures; communicate regularly with students to share departmental, college, and campus resources, services, and opportunities.
• Maintain student records and complete program administration processes, graduate petitions, forms to the Graduate College, and other procedures required by the Graduate College for online students.
• Coordinate the degree certification process in the GCP website for online students by verifying completion of degree requirements for conferral using uAchieve and Grad Recs, including review of petitions, transfer credit, and curriculum modifications. Involvement in the graduation open house and events.
• Develop benchmarks, track trends, and analyze program data to support assessment, program evaluation, and continuous improvement. Complete program reviews and annual reports for the MEngME and CERT online programs in coordination with the MEngME Program Coordinator. Track and maintain admissions, enrollment, and graduation statistics.
• Collect program and course feedback from current students. Collect and analyze outcome data from graduating students and alumni of the online programs through informal conversations, focus groups, and survey results such as the Illini Success Survey. Collaborate with the Corporate & Alumni Programs Coordinator to track and manage MEng alumni data.
• Serve as liaison for cross campus units involving the MEngME and the CERT online programs such as the Grainger College of Engineering, the Graduate College, Registrar's Office, Engineering Career Services, other Professional Masters Programs Offices, and others as appropriate.
• Collaborate with Grainger College of Engineering and MechSE Department to plan student events and functions. Participate in MechSE alumni events with a focus on graduate and professional education outreach.
• Work with Corporate and Alumni Relations to strengthen ties with industry partners.

• Facilitate logistics associated with existing and new online course offerings; work with MechSE faculty to facilitate existing and new online course offerings. Communicate with the MechSE Undergraduate Programs Office to verify teaching assignments and potential online course candidates.
• Onboard adjunct faculty for online MEngME and CERT offerings, coordinating with HR to ensure completion of hiring paperwork and supporting setup of instructional platforms (e.g., Canvas), knowledge of academic deadlines, resources, and best practices.
• Facilitate online offerings for all MechSE courses (undergraduate and graduate) which includes working closely with faculty to establish tools for active learning, office hours. and classroom management.
• Coordinate in-person or hybrid information sessions and develop training materials to support collaboration and dissemination of best practices, including preparing and supporting faculty in the successful development,…