Placement Coordinator, Part-Time Position

Position: Placement Coordinator, Part-Time Contract Position
Job Description

SUMMARY:

The Placement Coordinator (PC) is responsible for contacting K – 12th students and their families to initiate and complete course placement for the school year. The PC will be required to request any documents needed to complete this process and follow up as needed. PCs will conduct placement conferences with students and legal guardians to ensure accuracy and timeliness in the placement of students’ courses.

Duties include Special Education and English Language Learner conferences in addition to course placement and other duties as assigned.

This role is ideal for individuals who are dedicated to supporting students and their families and who take pride in delivering compassionate guidance, clear communication, and exceptional service during key transition periods.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Assist families with understanding the documents needed to complete placement and provide guidance on how to obtain these documents

Efficiently navigate and switch between multiple systems while assisting families

Become familiar with specific state and school requirements for all schools assigned and organize and assimilate updates as they occur

Complete a transcript and/or report card review and select appropriate courses in accordance with state and school graduation requirements as needed

Communicate with families effectively via phone and email to gather academic and special education information

Document phone conversations and email communications with students and families appropriately, within Stride tools and databases

Prioritize caseloads and balance multiple responsibilities at once while completing tasks within a given time frame

Implement proper school procedures and follow school specific processes

Other duties as assigned

Supervisory Responsibilities:

This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

Bachelor’s degree in education or related field of study AND Minimum of 2 years’ experience in an educational or customer service environment OR Equivalent combination of education and experience

Certificates and Licenses:
None required.

OTHER

REQUIRED QUALIFICATIONS:

Available to work an average of 20-30 hours per week (need will vary based on volume of work available)
Available to work weekends and evenings as needed

Ability to communicate effectively through multiple channels, including phone, voicemail, email, and chat.

Work independently with minimal guidance

Office 365 and web proficiency

Ability to clear required background check

DESIRED

QUALIFICATIONS:

Education certification

Previous experience in customer service with proven record of achievement

Power

School and/or Salesforce Experience

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a home-based position. This position is open to residents of, and may be performed remotely from Washington, D.C., and from any state.

Compensation & Benefits:
Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

We anticipate this position will pay $19.50 per hour. This is a temporary/contractor role, and you will be an employee of Workspend. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.…