Student Services Coordinator

Position Announcement

Classification

Title:

Advising and Student Services, Rank N – No Rank,

Working Title:

Student Services Coordinator, Department: 220191 – LAS General Operations. Position FTE: 1.0, Tenure Status: N – not applicable.

Portland State University (PSU) is Oregon’s most affordable public research university. The Student Services Coordinator leads efforts to enhance the student experience with a focus on retention, program completion, and addressing student needs. This role coordinates the accommodated testing process, collaborates with the CLAS Director of Student Success, and advances undergraduate and graduate engagement through initiatives such as new student orientation and campus visits.

The coordinator also manages components of the graduate program, serving as the primary contact for prospective students, processing applications, and supporting student progression. The position develops recruitment strategies to attract and retain an inclusive student population while building partnerships with campus units and external organizations. The coordinator represents programs at conferences, resource fairs, and other recruitment venues and collaborates with the Associate Dean for Research and Graduate Programs and the Graduate Assistant Program Administrator to support graduate assistant hiring.

Other key responsibilities include maintenance of the scholarship database and advising students on aspects of the scholarship process.

• Bachelor’s Degree and at least 1 year of experience in higher education
• Prior experience with project management and public outreach
• Professional skills, experience, or willingness to engage in activities that enhance campus equity and inclusion efforts in alignment with PSU President’s strategic priority of Acting on Equity and Racial Justice
• Excellent interpersonal, oral, and written communication skills, close attention to detail, and strong organizational and time‑management abilities
• Self-­directed, flexible, proactive, creative, and able to work as part of an administrative team
• Experience working with Graduate Assistant employees
• Proficiency in Microsoft Office and Google Apps

Knowledge of Slate, Banner, Cognos, and Scholarship Universe

• Create an environment that acknowledges, encourages, and celebrates differences
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long‑term sustainability goals.

Monday‑Friday, 8 a.m. – 5 p.m. (in‑person) with remote work available after first 6 months.

The starting annual salary for this position will be $55,704. In addition, the benefits package includes 95 % premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse, or dependent at any of the Oregon University System schools. Learn more at https://(Use the "Apply for this Job" box below). and see the full value of our benefits package using the calculator at https://.