Admissions Officer, Global

Role Overview

Under general supervision, the Student Recruitment Coordinator handles all aspects of the student recruitment efforts in a fast‑paced, results- and compliance-driven environment, responding to inquiries, interviewing prospective students over the phone, walking them through the entire application and enrollment process, and consistently achieving performance objectives.

• Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
• Set phone interview appointments.
• Interview prospective students to determine their educational background and future goals and objectives.
• Educate prospective students on the benefits of attending Strayer University, including high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
• Assist prospective students with the application process and review qualifications for admission.
• Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
• Ensure prospective students’ admissions files are complete and assist students with the initial registration process.
• Partner with other departments as necessary to finalize the enrollment process, including Student Services, Academics, and the University Registrar’s Office.
• Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.

• Detail-oriented with a focus on achieving optimum results while maintaining high ethical standards and compliance with University policies and regulations.
• Energetic and determined, providing valuable and timely services to prospective and newly enrolling students.
• Strong computer skills, including proficiency with Excel and PowerPoint.
• Excellent oral and written communication skills.
• Ability to work more than 40 hours per week when business needs warrant.

2–5 years of proven customer service and/or sales experience highly preferred.

Bachelor’s degree or equivalent highly preferred.

• Must be authorized to work in the United States; visa sponsorship is not available.
• Must be able to travel 10% of the time.
• Must be able to lift 10 lbs.
• Typical office setting and/or remote work; mobility within the office and travel by plane, car, and metro may be required.
• Must access information using a computer and communicate effectively across all levels of the organization.
• Must cope with stressful situations and maintain regular, dependable attendance and punctuality.

$24.04 per hour is the expected starting pay for this position. Employees scheduled 30 hours or more per week are eligible for a comprehensive benefits package.

Benefits include medical, dental, vision, life and disability plans, well‑being incentives, parental leave, paid time off, paid holidays, tax‑saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance, and entertainment and retail discounts. Non‑exempt employees are eligible for overtime pay if applicable.

Expected hourly salary range: $20.00 – $30.50.

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully.