Engagement Ambassador

Job Description Non-Instructional Student Support focuses on fostering a high touch approach to educational support and a commitment and desire to provide the best experience possible for students and families including: empowering families to increase their involvement and assist in their student’s education, facilitating engagement in school activities and providing clear and consistent communication regarding school expectations and activities.

High School diploma or GED, Associate’s degree, or professional certificate, 5+ years of experience. Residency Requirements:
Missouri residents preferred. This position is virtual. This remote Engagement Ambassador position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position will have an assigned caseload of students with the purpose of removing barriers to academic success. K12, a Stride Company, believes in Education for ANY ONE.

We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school. We want you to be a part of our talented team!

The mission of Missouri Virtual Academy (MOVA) Schools is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community.

Join us! This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8–5 or as defined by the school.

• Oversee a caseload of students assigned as their main point of contact with the school
• Serve as a liaison between students, Learning Coaches and teachers and/or administration
• Contact late starting or missing students by phone and work to quickly ensure a Strong Start at the school
• Monitor academic progress and activity of students on their caseload
• Initiate meaningful, recurring contact by phone with students and their Learning Coach
• Initiate larger student support interventions when a student begins showing signs of academic decline as determined by course grades, log‑ins, course activity and missing assignments
• Arrange support conferences as needed to address performance concerns
• Assist students in creating plans to get back on track
• Provide outreach, training, and support to families who respond to Students First Check In surveys
• Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities
• Participate in State testing as required

Supervisory Responsibilities:

This position has no formal supervisory responsibilities.

• High School Diploma
• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organizational skills, multi-tasking abilities
• Customer service focus
• Adaptable and comfortable in a fast-paced work environment
• Experience coordinating academically oriented clubs and extra-curricular activities
• Familiarity with the online learning experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint);
  Web proficiency
• Ability to travel 20% of the time
• Ability to clear required background check

• Some college
• Experience supporting adults and children in learning and the use of technology
• An ability to learn new technology tools quickly (e.g. database and web-based tools)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the…