University Admissions Specialist; Remote

University Admissions Specialist (Remote)

Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high‑caliber customer service. Academy of Art University encourages you to consider joining our Admissions Specialist team.

• Answer heavy inbound calls from prospective students and answer questions regarding the university’s schools of learning.
• Make outbound calls to engage with artists and their families to provide guidance on their educational pursuits.
• Maintain the highest level of customer service to students and their families at all times.
• Guide students through the enrollment process, while providing accurate, current and comprehensive program knowledge.
• Commit to go above and beyond to ensure students are set up for success.
• Communicate comprehensive program information about the academy’s academic programs, student resources, and policies and procedures.

• A positive attitude, high energy, and a personable approach.
• Strong desire to learn and ability to excel during the initial training period.
• Strong communication skills, including exceptional and proven listening skills.
• High adaptability and positive engagement with diverse populations.
• Excellent time‑management and organizational skills.
• A bachelor’s degree is preferred.
• Bilingual speaking ability is a plus but not a must.
• Flexibility to work hours between 9 AM–6 PM or 10 AM–7 PM.

Full‑time employees receive health insurance, 401(k) options, paid vacation (15 days’ accrual at start), paid holidays, paid sick leave, a commuter benefit program, and the opportunity to take one undergraduate course tuition free each semester.

$55,000.00 – $70,304.00 annually, based on experience and location.

June 22, 2026

Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, AIDS or HIV status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law.

Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR.