Part-Time Customer Care & Reception Oil Museum Kilgore, TX

Part‑Time Customer Care & Reception Oil Museum job at Kilgore College. Kilgore, TX.

The East Texas Oil Museum, located on the campus of Kilgore College, is dedicated to preserving and sharing the rich history of the East Texas oil boom. The Customer Service Representative plays an essential role in ensuring a positive and engaging experience for all visitors. This position supports the daily operations of the museum, provides excellent customer service, assists with tours and events, and helps maintain a welcoming environment for guests of all ages.

• Provide outstanding customer service to all visitors, ensuring a friendly, informative, and enjoyable museum experience.
• Operate the admissions area, including handling cash transactions, processing ticket sales, and open/close register.
• Assist with guided and group tours, educational programs, and school visits.
• Support museum events, such as fundraisers, public programs, and community outreach activities.
• Help maintain exhibits, monitor visitor areas, and ensure displays remain presentable and informative.
• Respond to visitor inquiries in person, by phone, and through email.
• Perform light cleaning and organizational tasks to maintain a professional and inviting environment.
• Be available for a flexible work schedule, including some evenings or weekends for special events.

• High school diploma or equivalent required; some college coursework preferred.
• Two or more years of experience in customer service, hospitality, education, or a related field.
• Strong communication and interpersonal skills with the ability to engage people of all ages and backgrounds.
• Reliable, punctual, and professional in appearance and demeanor.
• Basic computer literacy and experience with cash handling or point-of-sale systems.
• Ability to multitask, stay organized, and work independently or as part of a small team.
• Willingness to learn and share information about the museum’s history and exhibits.
• Ability to stand for extended periods and occasionally lift up to 25 pounds.

• 0 Full-Time Direct Reports 0 Part-Time Direct Reports

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort is required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Ability to stand for extended periods of time.

Safety:
Provide resources for the safe operation of units. Create and support workplace safety.

• T he rate of pay is up to $12-$13per hour depending on experience for up to 19 hours per week
• Worker’s Compensation
• Limited Part-Time Retirement Plan

Kilgore College does not participate in the federal Social Security program.

All full‑time positions are located in Kilgore, TX. No fully work from home positions are available at this time. All employees must be available to physically present to work on the Kilgore, TX or Longview, TX Campus. Some Part‑Time and Adjunct positions may be offsite but the candidate MUST live in the State of Texas.

Kilgore College is a two‑year, comprehensive public community college with a campus in Kilgore and an extension center in Longview, Texas. With approximately 7,000 students, Kilgore College is a student‑centered institution characterized by excellence in teaching and quality learning opportunities. Kilgore College is focused on continually improving their students’ holistic experience leading them to success in life while improving access to higher education and partnering with those who advance the vision of a stronger community culturally, socially and economically.

Vision Statement:
We commit to be the higher education institution of choice in Northeast Texas.

Positions will remain open until filled. Some Adjunct and Part‑Time teaching positions may remain open perpetually as the need for part time instructors fluctuates with student enrollment. Teaching positions will be required to submit official transcripts upon an offer of employment. An offer of employment will be contingent upon…