Online Career Coach

Location : St. Davids
Job Type: Full-Time
Job Number: 1112
Department: Center for Career Development
Opening Date: 06/17/2026

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.

Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.
Position Description

Reporting to the Assistant Director of Online Coaching & Programs, the Online Career Coach at Eastern University is a critical member of the Center for Career Development (CCD) team, responsible for guiding and supporting undergraduate and graduate students as well as Eastern University alumni in their journey to discover, develop, and achieve their career goals. The ideal candidate will possess experience in mentoring and coaching traditional and adult students in an online environment, a deep knowledge of career development in diverse populations, and a commitment to helping students and alumni reach their full potential.

This is a remote position.
Position Responsibilities

• Provide synchronous and asynchronous one-on-one career coaching to undergraduate and graduate students as well as Eastern alumni, helping them identify their interests and career aspirations.
• Assist in creating individualized career development plans for students and alumni across all Colleges.
• Offer guidance on effective job search strategies, resume and cover letter writing, interview preparation, and networking techniques. Stay up-to-date with current industry trends and job market dynamics.
• Plan and conduct online workshops, seminars, events, and webinars on various career-related topics, such as job search techniques, interview skills, and career exploration/career changing.
• Demonstrate creative and flexible problem-solving skills in order to meet unique student needs.
• Contribute to the Center for Career Development's curation and creation of career-related resources, including online materials and informational guides.
• Maintain accurate records of student interactions and outcomes using Handshake.
• Produce reports as requested for Assistant Director, Executive Director, VP, and/or University Leadership.
• Collaborate with CCD, Student Development team, academic departments, Center for Teaching, Learning, and Technology (CTLT), Advising, Alumni office, and others to support student and alumni success as well as promote career development resources.
• Represent CCD at online Enrollment/Admissions events (open houses, Life Flex events, etc.) as needed.
• Embodies values of caring and compassion, justice and integrity, competence and affirmation.
• Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.
• Other duties as assigned.

Qualifications

Knowledge, Skills and Abilities

• Strong interpersonal skills and high emotional intelligence, with the ability to build rapport with online diverse student populations.
• Familiarity with current job market trends and industry-specific requirements to support Eastern's existing and future academic programs.
• Excellent organizational and time management skills.
• Strong online engagement skills to drive online student support via Zoom, Handshake, Brightspace, Big Interview, and other online platforms.
• Proficiency in using career services software and digital communication tools.
• Demonstrates empathy and care while providing positive support and guidance to intersectional, diverse students and alumni throughout all levels of career development.
• Ability to coach others on resume writing/cover letters, conducting an…