EMSS Operations Coordinator

Job Title
EMSS Operations Coordinator

Department
Enrollment Operations

Worker Type
Regular

Pay Type
Salary

Position Salary Minimum
$40,000

Position Salary Maximum
$50,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours
40

Benefit Eligible
Yes

Screening Date

Job Description Summary
As a member of EMSS Operations unit, this position will assist in the processing of Miami University's prospect and inquiry data and admission applications, support Slate users university-wide, and may occasionally provide direct support to students or parents. This position may require occasional nights/weekends.

This position may be approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Job Description

Process transcripts and other materials submitted online or via mail; evaluate transcripts, recalculate GPAs, and determine applicants' level of English proficiency (as applicable); assess and review applications to determine eligibility for study; process application fee waivers, deferrals, and deposits; monitor international agreements and sponsor ships (30%)

Collaborate with Admission, other EMSS units, and various campus partner offices such as graduate directors/programs, Academic Personnel, Athletics, International Student and Scholar Services (ISSS), etc., to ensure the processing and matriculation of incoming students (20%)

Manage imports and exports to/from Slate and Banner; manage Axiom interface software between Slate and Banner; investigate and resolve duplicate records in Slate and Banner; partner with Miami offices and external vendors on prospect/inquiry imports (20%)

Communicate with faculty, staff, and student workers university-wide to train users and provide information on admission processes, policies, and operations; send informational materials to admission counselors on recruitment travel; may supervise student workers (10%)

Work with EMSS Operations staff and teammates in admission units to make processes more efficient and streamlined; assist with annual admission cycle prep; monitor application-related automation in Slate and assist in troubleshooting/updating (10%)

Monitor outstanding admission materials for matriculants and apply registration holds to records where applicable; communicate with students directly about document submission; coordinate with Research & Analytics team to identify enrolled student discrepancies between Banner and Slate (5%)

Minimum Requirements:
Associate's Degree or 2 years of relevant experience

Preferred Requirements:

- Bachelor's degree

- Data Entry and database experience

- Experience supporting admission processes and staff

- Experience with CRMs

- Experience with student information systems

- Experience with ETL software

- Familiarity with international document processing

Additional Position Information (if applicable)

Required Application Documents
resume and cover letter

Special Instructions (if applicable)
none

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work:
Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADA Faculty

Staff or . Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment…