Student Support Assistant

Department

Taishoff Center for Inclusive Higher Education

Student Support Assistant

Campus

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in‑person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

$18.04 - $19.47

S3

Non-exempt

Standard University business hours: 8:30am – 5:00pm (academic year); 8:00am – 4:30pm (summer). Hours may vary based on operational needs.

Unionized Position Code UA

This is a 10‑month academic year position from August to mid‑May. The Student Support Assistant I provides support for students with disabilities participating in the InclusiveU program at Syracuse University. A Student Support Coordinator I plays a central role in promoting an optimal inclusive social and academic higher education experience for their assigned students by assisting them with completing course requirements, participating in campus life, and working in internships.

• Experience working with individuals with intellectual disabilities.

• Scheduling / Coordination:
  • Managing and creating schedules while coordinating with various supports to accommodate students’ needs.
  • Work with advisors and faculty to create and implement accommodations and modifications.
• Direct Support and Teaching:
  • Assist students in learning new skills and responsibilities (e.g., budgeting, time management) via timely prompting to foster independence.
  • Teach students professional and personal development skills in both a classroom and internship/work setting.
  • Facilitate an inclusive learning environment for students in the classroom and review coursework as needed.
  • Provide support for both the students’ mental and physical health by accompanying them to appointments if necessary.
• Collaborate / Problem Solve:
  • Collaborate with the Taishoff Center staff to assess needs, problem‑solve situations that may arise, and assist in building and implementing structures that promote efficient practices.
• Advocate:
  • Advocate for students as needed throughout the campus community.
  • Outreach to various professors and programs to advocate for our students and their opportunities.
  • Identify and nurture natural supports to facilitate success.

Not Applicable

Not Applicable

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.