Student Engagement Coordinator

About the Job

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

The University of Minnesota is committed to the success of all students, specifically addressing the opportunity gaps that exist for students from historically underserved backgrounds. As part of that commitment, UMTC recently launched a new center designed to promote the success of first‑generation (FG) undergraduate students. The vision for the First-Gen Student Success Center (First‑Gen Center) is to provide holistic support to FG students as they transition and progress through the college experience, with a focus on advancing equitable outcomes relating to retention, graduation, and sense of belonging.

With 26% of UMTC undergraduate students identifying as first‑gen, the Center works closely with key campus partners to provide coordinated and complimentary services and support that promote FG student success.

The Student Engagement Coordinator (SEC) will be part of a team that develops the operations, services and programs of the First‑Gen Center. This position oversees and executes student‑focused events and programming, supervises and mentors student employees/interns, and leads the daily services of the center.

The First‑Gen Center is part of the Student Success team within the Office of Undergraduate Education (OUE), a unit within the Executive Vice President and Provost. The SEC reports to Deon Newsom, Director of First‑Gen Student Success Center.

Program Management and Student Interns Supervision (60%)

• Provide planning and support services to FG students by leading high‑quality customer service, program development, and student‑centered services for the First‑Gen Center
• Recruit, hire, train, and supervise a team of student interns in completing various projects and tasks for the Center (e.g., outreach, communications, programming, and student lounge management)
• Establish and facilitate daily operational procedures including technology, space, purchasing, workflow, and office manuals to ensure seamless service delivery and problem‑solve student concerns and office issues
• Ensure UMN and OUE policies, procedures, and practices are upheld
• Meet with the Director to address operational efficiency and provide updates regarding the work of the student interns

Student Engagement and Programming (35%)

• Develop and execute campus‑wide signature programming and student events to foster community and promote student success, including initial planning, marketing, logistics and assessment
• Coordinate outreach events for the First‑Gen Center including orientation, admissions, and other events
• Gather, compare, and analyze data for events, programs and services to determine overall effectiveness and make recommendations for future offerings, including annual reporting

Professional Development, Service, and Other Duties (5%)

• Engage in professional development and service activities related to the student services profession, within the University of Minnesota community and beyond, when appropriate
• Participate in and represent the First‑Gen Center on committees as assigned by the Director
• Perform various other duties as assigned

Position Details

• Appointment: 100% time, 2‑year temporary position
• Work Environment:
  This position is expected to work on campus in the FG Center located in Appleby Hall on the East Bank. Remote work days may be available as the position evolves.
• As a 2‑yr temporary position, continuation will depend on renewed funding of the First‑Gen Student Success Center.

Required

• BA/BS degree plus at least two years of relevant experience, or a combination of education and relevant work experience to equal at least six years
• Experience with project management and program implementation
• Evidence of effective relationship‑building, team‑building, and oral/written communication skills
• Demonstrated ability to function effectively and collaboratively with multiple stakeholders
• Demonstrated commitment to promoting a diverse and respectful workplace that welcomes and respects a diverse constituency

Preferred

• Experience…