Assistant Director, Online Business Programs

Overview

Whitworth Online is committed to helping learners thrive in a flexible, supportive, and academically rigorous environment. The Assistant Director of Online Business Programs serves as a trusted guide throughout the student journey, helping students navigate enrollment, achieve academic success, and reach their personal and professional goals.

• Provide admissions support and enrollment coaching for prospective students.
• Advise prospective students regarding career opportunities and degree requirements.
• Perform transfer evaluations and degree mapping for prospective students.
• Evaluate applications for admission and refer to the committee for admissions decision.
• Communicate consistently with prospective students, providing accurate and compelling program information and enhancing enrollment commitment.

• Provide academic advising for students.
• Advise approximately 100 current students in the preparation and processing of registrations, twice annually. Support these same students with occasional academic interventions, petitions, and other unique academic requests.
• Monitor student success metrics (including course engagement and degree progress) and initiate academic success conversations as needed.
• Keep accurate and timely records in database software of all advising interactions with students, including changes to anticipated graduate dates, course registration, and academic standing.
• Evaluate and coordinate files for degree requirements and submit them to the registrar for final degree posting.
• Research internship opportunities, advise students to pursue learning opportunities outside of the classroom, and assist them with the process of arranging these opportunities.
• Nominate and evaluate students for internal scholarships and recognitions.
• Participate in undergraduate commencement each May.

• Support the program director in the delivery of a relevant and student-centered degree program.
• Communicate with the program director regarding feedback received from prospective and current students.
• Discuss student concerns, student academic progress, and appropriate interventions with the program director.
• Contribute ideas and information about student accomplishments for promotional purposes (i.e., social media posts, newsletter content, featured student stories, etc.).

• Collaborate with team members in the general operations of the school.
• Attend weekly staff and committee meetings to coordinate efforts and ensure consistency across programs.
• Collaborate with assistant directors to plan and coordinate student admissions and registration processes, student orientations, and other academic support activities.
• Work with staff to coordinate special events that build community and a sense of belonging for students (i.e., celebration meals, commencement planning, publications shoots, etc.).
• Liaise with other student service offices on campus, including Registrar, Financial Aid, and Student Accounts.
• Support the admissions team with recruitment events and activities as needed.
• Provide insight to the SCS leadership team on the schedule of course offerings.

• Assist with special projects and department events.
• Other duties as assigned.

• Bachelor’s degree, or an equivalent combination of education and relevant professional experience in higher education, career counseling, or a related field. Whitworth considers candidates with a wide range of educational backgrounds.
• Familiarity with the needs and challenges of adult learners, online students, or non‑traditional students in higher education.
• Skilled in leveraging data insights to drive strategic decisions and optimize outcomes.
• A personal commitment to the Christian faith and to the integration of faith and learning.
• A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church.

• Ability to establish trust and build rapport with prospective students, guiding them through the…