EPIC Principal Trainer; PT

Epic Principal Trainer Overview

We are seeking an experienced Epic Principal Trainer to support enterprise training initiatives across Epic applications, including Epic Wisdom, Resolute HB/PB/SBO, HIM/Identity, MyChart, and Cogito. This role will partner with the IS Education team to develop and maintain training curricula, support Epic implementations and upgrades, facilitate end‑user education, and drive training excellence across the organization.

This is primarily a remote position with occasional onsite travel as needed for project‑specific activities.

• Develop, update, and maintain Epic training curricula, course materials, and learning content.
• Support training efforts for Epic Wisdom implementations, billing workflows, Epic upgrades, and optimization initiatives.
• Deliver instructor‑led and virtual training sessions for end users, super users, and operational teams.
• Facilitate Super User meetings and provide ongoing training support.
• Collaborate with application teams and participate in project, operational, and application‑related meetings.
• Provide end‑user support and guidance related to Epic workflows and training needs.
• Assist with training documentation, learning plans, and knowledge management activities.
• Support learning management and training administration functions.

• Experience as an Epic Principal Trainer supporting healthcare IT training programs.
• Hands‑on experience supporting one or more of the following Epic applications:
  • Epic Wisdom
  • Resolute Hospital Billing (HB)
  • Resolute Professional Billing (PB)
  • Single Billing Office (SBO)
  • HIM/Identity
  • My Chart
  • Cogito
• Experience developing and maintaining training curricula and educational materials.
• Experience supporting Epic implementation, upgrade, and optimization training initiatives.
• Strong presentation, facilitation, and communication skills.
• Ability to work independently and collaborate with cross‑functional teams in a remote environment.

• Experience with Articulate 360.
• Experience with Cornerstone Learning Management System (LMS).
• Experience with uPerform.
• Experience supporting Epic Wisdom billing implementation training.
• Healthcare operations or clinical systems training experience.

If you are an experienced Epic Principal Trainer with expertise in Epic Wisdom and enterprise healthcare training, we encourage you to apply today.

IND
123